MidwestUX 2018 has ended
Friday, October 12 • 2:25pm - 2:45pm
Bad News Bears

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Designing for the happy path is easy. But what happens when delivering bad news? Didn’t reach your daily step count? Just a momentary, low risk disappointment. Receiving genetic test results? A high stakes, paralyzing moment. Users may go through stages of acceptance including denial and sadness, but as designers, how might we support them? In this talk, Jennifer will share methods for empowering users with tools and resources to succeed in their goals when delivering unwanted communication.

avatar for Jennifer Ng

Jennifer Ng

Principal Designer, Vida Health

Friday October 12, 2018 2:25pm - 2:45pm
Schubas 3159 N Southport Ave, Chicago, IL 60657

Attendees (144)