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MidwestUX 2018 has ended
Friday, October 12 • 2:00pm - 2:45pm
When UX Meets Government

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Beyond changing interfaces, user research can be used to influence big decisions. In this talk, we'll go over the research that's most critical at every stage of product development, from generative to evaluative research, and how to draw valuable user insights from each type of research. We'll also cover the three ways human-centered design impacts government—service delivery, contracting, and policy. Finally, attendees will learn how to use different communication techniques for presenting user research to executives (as opposed to product and engineering stakeholders).

Presenters
avatar for Crystal Yan

Crystal Yan

UX Researcher & Designer, United States Digital Service


Friday October 12, 2018 2:00pm - 2:45pm
Athenaeum Theatre 2936 N Southport Ave, Chicago, IL 60657

Attendees (124)